General Terms & Conditions
All the activities we run have an element of assumed risk. Participants should be aware of and willing to accept the inherent risk of accidents & injury involved. Participants should be prepared to assume personal responsibility for their own actions and involvement, and are expected to have a realistic level of fitness to participate in their chosen course.
The customer shall fully indemnify Gibbon Outdoor Learning and Development (G.O.L.D.) against any loss to the company arising from any claim made by the owner against the company as a result of any action of the customer whether by way of damage caused to property, failure to pay the owner or in any other way whatsoever.
G.O.L.D. and associates will ensure that information will be accurate, and considered best practice at the time, however G.O.L.D. does not accept any responsibility or liability for loss or damage resulting from information been used away from the course.
G.O.L.D. can give no guarantee or warranty as to the state or condition of properties of the owners. G.O.L.D. will not be liable for any act, neglect or default on the part of the owners or any other person, or breakdown of any properties, nor for any accident, damage, loss, injury, expense or inconvenience whether to person or property which the customer or other person may suffer or incur.
G.O.L.D. reserves the right to refuse admittance to activities and/or accommodation either on its own account or on behalf of the owners. In such cases all liability of G.O.L.D. and owners shall cease.
The customer shall be liable to the owner for any loss, cost, expenses or claims arising from any damage caused to properties by deliberate or negligent act or omission of the customer or of any person in his/her party. If as a result of such damage, properties need to be repaired or any of the contents need to be replaced then the customer shall be responsible for paying the reasonable costs
G.O.L.D. is insured for public liability cover for the course & all coaches working on it. No insurance cover is included for participants. You are strongly advised to ensure you have your own suitable insurance cover in place.
The booking is made on the understanding that the course is available to the customer on the dates stated. If for any reason beyond G.O.L.D.’s control, (e.g. extreme weather, illness, withdrawal of use of land / water) G.O.L.D. will endeavor to provide an alternate course to the customer but cannot guarantee that such will be provided and if such cannot be found or is not suitable for the customer then all monies paid by the customer shall be returned in full,
G.O.L.D. shall not be liable for any consequential loss, expense, inconvenience, or otherwise resulting from such unavailable or unsuitability and the customer shall have no claim against them. The customer shall advise G.O.L.D. within seven days of being offered an alternate course whether or not it is acceptable. If the alternative course is more expensive G.O.L.D. reserves the right to charge the difference in cost.
G.O.L.D. does not hold an Adventure Activities License to work with unaccompanied young people. Under-18’s may attend but must be actually accompanied by a parent/legal guardian on any course. (Sorry, but supervision by another responsible adult is not acceptable).
Submission of a signed booking form, internet sale, or telephone booking with deposit paid by cash or cheque, will be deemed to be acceptance of these conditions and a confirmation of the details and conditions on the booking form. The person who signs the booking form warrants that he/she is authorised to agree to G.O.L.D.’s terms and conditions and is acting on behalf of the person or substituted persons who join the course at a later date. One customer per booking form, if less than 18 at the time of the course signed by their parent/legal guardian.
If for any reason the customer is not satisfied with the course, the company must be contacted within 5 working days so any issues can be rectified immediately. Under no circumstances will G.O.L.D’s liability exceed the price paid for the package.
The deposit or full amount is required with the booking form, if the booking form is submitted eight weeks or less before the commencement of the package then the full payment should be sent with the booking form. If G.O.L.D. cannot accept the booking, the full amount shall be returned within 14 days. If a booking is accepted, the customer becomes liable for the balance of the payment for the full period of the package, which must be paid eight weeks prior to the start of the course. When the balance of payment is paid, final details of the package, with administration directions will be forwarded. The brochure prices are cash prices. All deposits are non-refundable. If the customer cannot attend the course and has to cancel within eight weeks of commencement of the course they forfeit the balance paid or are liable for the balance to be paid. Cancellation is to be made in writing with the same Customer signature that made the booking. If there are any additional water access fees/climbing wall fees are payable by the Participant.
In these terms and conditions: a) the Expression “the Owner” shall mean the person or persons who own the land or water upon which the course takes place. b) The expression “the Customer” shall mean the person who signed the booking form. c) The expression “Property” shall mean land, accommodation or contents thereof or any item owned by the owner. d) The expression “the Company” shall mean G.O.L.D. The terms and conditions are applicable by UK law.
The copyright of all material on this site is owned by G.O.L.D.
You are permitted to print and download extracts from this site on the following basis: You may view pages on screen and print out a copy for personal use. You may save a copy of this page to your local hard disk for the purposes of creating one personal back up copy.
All other copying and distribution of any of the contents of this site are strictly forbidden.
This licence to copy does not permit incorporation of the material or any part of it in any other publication, whether in hard copy or electronic or any other form. In particular (but without limitation) no part of the G.O.L.D site may be distributed or copied for any commercial purpose.
No part of the G.O.L.D Website may be reproduced on or transmitted to or stored on any other web site or other form of electronic retrieval system nor may be accessed in such manner as to make them appear part of any third party’s web site or electronic database or retrieval system without the prior written permission of G.O.L.D.
Any rights not expressly granted in these terms are reserved.
The information contained on this site is for general guidance only. This information is made available on the understanding that G.O.L.D is not engaged in providing advice or other professional services. You should neither act, nor refrain from action, on the basis of any such information contained on this website.
G.O.L.D disclaims all and any liability and responsibility to any person, whether a user of this material or not, in respect of anything and of the consequences of anything, done or omitted to be done by any such person in reliance, whether wholly or partially, upon the whole or any part of the contents of this material.
Whilst G.O.L.D endeavours to ensure that the information on this site is correct, G.O.L.D shall not be liable for any damages (including, without limitation, damages for loss of business or loss of profits) arising in contract, tort or otherwise from the use of or inability to use this site, or any information contained in it, or from any action or decision taken as a result of using this site or any such information.
G.O.L.D accepts no responsibility for the content of any site to which a hypertext link from this site exists. The links are provided on an “as is” and “as available” basis, at customer’s sole risk and without representations or warranties of any kind, either express or implied, including but not limited to warranties of title, merchantability, fitness for a particular purpose or otherwise. Nor are any warranties or commitments made that access or use will be uninterrupted or error free, or as to the results to be obtained from any access or use.
By accessing any part of this site, you shall be deemed to have accepted these terms in full.
These terms shall be governed by and construed in accordance with English Law.